Frequently Asked Questions

  • We offer services in Launceston, Devonport, Deloraine, Mole Creek, and surrounding areas. We can also arrange custom pick-ups to suit your needs.

  • We drop off at the main Lake Ada Road trailhead. This is the standard access point for the Wild Dog Creek area.

  • Our standard departures are in the morning, with specific times adjusted seasonally. Custom departure times are available if you are booking as a group.

  • Yes. You can book one-way or return transfers. Return pick-ups typically occur in the early afternoon.

  • Yes. We offer free luggage storage specifically for guests who book a return transfer with us.

  • Standard gear like a large hiking pack, daypack, and necessary equipment is fine. Please notify us in advance if you have any unusually oversized equipment.

  • No, the final section of the road is unsealed. However, be assured that our drivers are highly experienced and skilled in navigating this specific road.

  • Yes. Our drivers carry free gas canisters which are available for walkers.

  • Simply contact us by phone or text. We actively monitor track conditions and weather, and we will adjust the pick-up time whenever possible.

  • We will always prioritize your safety. If severe weather affects access, we will adjust the timing or provide alternative arrangements for your transfer.

  • Yes. We readily provide group transfer services and can arrange larger vehicles to accommodate bigger parties.

To view all our FAQs, visit the eGuide website

If you can’t find the answer you’re looking for, our team are always here to help. The best way to get in touch with our team is via email.